Assessment of Burnout and Job Satisfaction among Allied Health Professionals in Public Hospitals of Faisalabad: A Cross-Sectional Study

Abstract

Background: Burnout and job satisfaction are critical determinants of workforce well-being, staff retention, and quality of healthcare delivery. Allied health professionals working in public hospitals are frequently exposed to high workloads, prolonged working hours, staff shortages, and limited resources, which may increase vulnerability to burnout and reduce job satisfaction, particularly in low- and middle-income country settings. Objective: To assess the levels of burnout and job satisfaction among allied health professionals working in public hospitals of Faisalabad and to examine the relationship between burnout dimensions and job satisfaction. Methods: A cross-sectional observational study was conducted over six months among 220 allied health professionals employed in public hospitals of Faisalabad. Data were collected using a structured, self-administered questionnaire incorporating the Maslach Burnout Inventory and a standardized job satisfaction scale. Burnout was evaluated across emotional exhaustion, depersonalization, and personal accomplishment domains. Descriptive statistics, chi-square tests, logistic regression, and correlation analyses were performed using SPSS version 25.0. Results: High emotional exhaustion was reported by 41.8% of participants, high depersonalization by 36.4%, and low personal accomplishment by 39.1%. Low job satisfaction was reported by 44.5% of participants. High emotional exhaustion (OR = 2.89, p < 0.001), high depersonalization (OR = 2.47, p = 0.002), and low personal accomplishment (OR = 2.76, p < 0.001) were significantly associated with low job satisfaction. Emotional exhaustion showed a strong inverse correlation with job satisfaction (r = −0.61, p < 0.001). Conclusion: Burnout is highly prevalent among allied health professionals in public hospitals of Faisalabad and is strongly associated with reduced job satisfaction. Organizational interventions targeting workload management, professional support, and workplace well-being are urgently needed.